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This Shower in Graham, WA, Boasts a Like-New Look Thanks to Our Grout Cleaning Process

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February 19, 2024

Showers are one of the most frequently used areas of the home, so keeping them in good shape can be challenging. In many cases, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help.

Shower Floor Before and After a Grout Cleaning in Graham, WA
A Graham, WA, resident was unhappy with the condition of her shower. Even with regular cleaning, she was disappointed the surface was still dull and unappealing.

After talking with friends and neighbors, who offered her various suggestions and ideas that didn't work, she concluded that it was best to seek professional assistance.

She went online and searched for grout cleaning services in Graham, Washington, and found Sir Grout South Sound at the top of Google's results.

She visited our user-friendly website and was happy to see how much information was available. She read a few of our blogs and viewed before and after pictures, which instilled the confidence she needed to call us.

One of our friendly representatives listened to the homeowner's concerns and assured her we could help. Our representative scheduled a free in-home inspection at the client's convenience, explaining that someone from our team would visit her home, assess the situation, offer a solution, and provide a quote.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the problems the homeowner was concerned about in her shower and noticed the grout wasn't adequately sealed, which had contributed to the staining, discoloration, mold build-up, and grout decay.

We discussed our assessment of the shower with the client and suggested the best solution to fix the issue at hand. We recommend our tile and grout cleaning, recoloring, and sealing services using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told our client we would repair or replace any damaged grout, color seal it to bring back its original color, and ensure her shower would look like new when finished.

We gave her a no-obligation quote outlining the work we would perform. She was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.

We arrived on the appointed day and time, excited to tackle another shower. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and began our multi-step process, letting the homeowner know we were available should she have any questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the shower's surface.

Next, we used a 275-degree vapor steam cleaner to remove embedded dirt and kill mold spores. Satisfied the grout was spotless, we repaired decaying and damaged grout to ensure a beautiful, consistent appearance.

Finally, we used our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we had already explained to the client that what makes our ColorSeal stand out is that it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the color of the original grout, or many homeowners choose to change the grout color, providing a new look.

While cleaning up, we invited the homeowner to view the results. She was impressed by what she saw and said she felt like she'd stepped into a new shower.

She thanked our technicians for a job that exceeded her expectations and promised to recommend Sir Grout's services to family and friends with any hard surface-related issues like hers. She also said she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout to cause discoloration, staining, and other issues.

Since mold and mildew are a potential health threat, we emphasized the importance of taking measures to help prevent its growth. We suggested keeping the area well-lit when possible, providing a source of fresh air by leaving a door or window open, and, after using the shower, drying surfaces with a squeegee, towel, or terry cloth.

Are you ready to have a beautiful shower again as well? Your local Sir Grout Tacoma team has the expertise to clean and restore your hard surfaces to like-new conditions as well as make future maintenance less hassle. Contact us today by calling (253) 364-4545 or by scheduling a free quote. If you want to see more, check out our picture gallery, and don't forget to subscribe to our newsletter to avoid missing our latest promotions and updates.
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