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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Michael Picture
- Michael
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars
Jaime Picture
- Jaime
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars

Written Testimonials Pencil

Art H - Tacoma, WAAugust 19, 2025

Sir Grout did an excellent job. We had two other companies that were unable to remove the stains from our shower floor tile. After Sir Grout did the job, it looks like new!

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Brandy W - Puyallup, WAAugust 18, 2025

I recently had the pleasure of working with Ray from Sir Grout, and I couldn't be more impressed with the results! Ray did an absolutely amazing job on my tile and grout, restoring it to like-new condition. From start to finish, he was professional.

The transformation was beyond what I expected, and the quality of his work speaks for itself. I highly recommend Ray and Sir Grout for anyone looking for top-notch service and results!

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Rod and Kathleen E - Auburn, WAAugust 14, 2025

This company is the best from start to finish! So refreshing was the politeness and courtesy that was shown from our first call until the job was complete. Derrick Manalastas was complete in his consultation and quote and provided all the answers to our questions. Dorian Chennault did the work and he was amazing.

His expertise was evident in the job, and he provided us with all the details when we asked questions. He had excellent customer service and kept us informed throughout the job. We are so pleased with everything and will definitely recommend this company. Thank you!

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Kami - Auburn, WAAugust 13, 2025

Dorian and Ray did an outstanding job on two showers, bathroom floors, and countertops. They look brand new. They showed up when they said, and they were professional, courteous, and respectful. Thank you.

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Marc S - Tacoma, WAAugust 09, 2025

Dorian came to our condo, and it was an absolute pleasure to have him. This young man worked hard, and that's not a common ethic these days. Yet, if there were questions, he would stop and address us like nothing or nobody else on the planet was more important. With an absolutely charming smile and apparently infinite patience, he addressed our every concern.

As a bonus, the tile floors look fabulous. Nice young man who does very nice work!

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Adam N - Olympia, WAAugust 07, 2025

Ray and Dorian are a great team. The finished floor, newly cleaned and sealed with color-matched grouting touch-up, looks amazing. Excellent work and highly recommend.

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Helen K - University Place, WAJuly 26, 2025

Dorian and Ray do excellent work! They came on time and did everything we had requested perfectly. Our tile shower floor and walls are immaculate, like new! Our vanity backsplash was re-caulked with the correct flexible caulk after consulting with us on the perfect color. They cleaned up after themselves and worked in their socks since we have hardwood floors. We will certainly use them again!

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Jason W - Tacoma, WAJuly 24, 2025

In a day when I feel customer service is dying, or maybe it's just that it's so bad everywhere that we don't even recognize it anymore. Not the case with Sir Grout. In my opinion, it's the little things that make great customer service. Nothing but the best here. A few words come to mind. Fast, friendly, very responsive, excellent follow-up and follow-through, they explain the process and what they can and cannot do. Derick and Ray are amazing! Please tell them I said thank you again. I appreciate you!

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John M - University Place, WAJuly 23, 2025

Great company to work with. Project was on time and on budget. Dorian and Derick are true assets and professionals. Our master shower and kitchen floors look brand new.

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Win T - Tacoma, WAJuly 23, 2025

I was told the bathroom remodel was around 10k. But I found Sir Grout and was able to save my bathroom without spending a fortune. Ray does a profession job restoring our shower grout lines. I recommend this company.

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