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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Jaime Picture
- Jaime
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars

Written Testimonials Pencil

Kami - Auburn, WAAugust 13, 2025

Dorian and Ray did an outstanding job on two showers, bathroom floors, and countertops. They look brand new. They showed up when they said, and they were professional, courteous, and respectful. Thank you.

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Marc S - Tacoma, WAAugust 09, 2025

Dorian came to our condo, and it was an absolute pleasure to have him. This young man worked hard, and that's not a common ethic these days. Yet, if there were questions, he would stop and address us like nothing or nobody else on the planet was more important. With an absolutely charming smile and apparently infinite patience, he addressed our every concern.

As a bonus, the tile floors look fabulous. Nice young man who does very nice work!

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Adam N - Olympia, WAAugust 07, 2025

Ray and Dorian are a great team. The finished floor, newly cleaned and sealed with color-matched grouting touch-up, looks amazing. Excellent work and highly recommend.

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Helen K - University Place, WAJuly 26, 2025

Dorian and Ray do excellent work! They came on time and did everything we had requested perfectly. Our tile shower floor and walls are immaculate, like new! Our vanity backsplash was re-caulked with the correct flexible caulk after consulting with us on the perfect color. They cleaned up after themselves and worked in their socks since we have hardwood floors. We will certainly use them again!

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Jason W - Tacoma, WAJuly 24, 2025

In a day when I feel customer service is dying, or maybe it's just that it's so bad everywhere that we don't even recognize it anymore. Not the case with Sir Grout. In my opinion, it's the little things that make great customer service. Nothing but the best here. A few words come to mind. Fast, friendly, very responsive, excellent follow-up and follow-through, they explain the process and what they can and cannot do. Derick and Ray are amazing! Please tell them I said thank you again. I appreciate you!

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John M - University Place, WAJuly 23, 2025

Great company to work with. Project was on time and on budget. Dorian and Derick are true assets and professionals. Our master shower and kitchen floors look brand new.

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Win T - Tacoma, WAJuly 23, 2025

I was told the bathroom remodel was around 10k. But I found Sir Grout and was able to save my bathroom without spending a fortune. Ray does a profession job restoring our shower grout lines. I recommend this company.

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Brian B - Olympia, WAJuly 18, 2025

Ray did a great job. Friendly and professional service. 👍

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Connie M - Port Orchard, WAJuly 06, 2025

Ray did a fantastic job re-grouting and sealing our MBR shower. He was very professional and did a great job protecting our tile floors and cleaning up once his work was completed. We would definitely hire this company again based on our positive experience.

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Gloria H - Tacoma, WAJuly 02, 2025

My kitchen quartz countertops were only 2 years old when I bought my condo. The previous owner apparently was unaware of the importance of proper frequent cleaning and appropriate products. There were superficial surface inconsistencies that appeared to be from food oils which had not been adequately cleaned.

Derick came the next day after I called asking for help to correct the problem. He explained what the work would be and the issues that may occur — it may not be perfectly like new. I asked if it could be scheduled within a week, and they got me scheduled right away.

Ray came the following Tuesday. He explained what needed to be done and took pains to make sure everything in or near the work area was well protected. During the process to restore the finish, he checked with me frequently to ensure the progress was satisfactory. I am thrilled, it's not perfect — it is a huge improvement — and I am very pleased. Derick and Ray were very professional, very considerate, and very capable! The woman doing the scheduling was equally professional and considerate.

I would recommend this team for any project, large — small, much more complicated than mine in a heartbeat. Thank you all — I'm a happy customer!

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